The Account Activity section is a convenient way to keep track of your purchase history. Account History can help you with locating previous order details, invoice details from orders, managing pricing with quotes, see credit return details, and see payments that have been made.
How do I view details regarding a order/invoice/quote?
To view further details of an order/invoice/quote, simply run your mouse over the item, and click, this will direct to you another page with the details you are after.
How do I limit my results?
To limit the results you are shown, you can click the "Type" drop down box, and select the desired item of your choice, you can then limit the results further by choosing a date range with our date pickers, or supply a code/reference number.
How can I then filter these results?
To run a filter on the results you are seeing, simply click the "Filter" button. You will then see text boxes appear at the top of each column, you can supply a value within these text boxes, press enter, and this will filter the results based apon your search value.
How can I search for documents based apon different conditions?
To be able to search for documents based on certain conditions, for example: "Type" LESS OR EQUAL to "x", or "CODE" EQUALS "x", simply click the magnifying glass icon and input the conditions you would like to search by.
How can I show or hide different columns?
To show or hide different columns, simply click the "Columns" button, tick or untick the checkboxes you would like to have display on the website, then click ok to proceed, or cancel to quit.
How do I re-order an order I have placed in the past?
To re-order that you have placed in the past, simply click the order you would like to view, then at the top of the page, click "Re-Order", this will place these items back into your basket, with the same quantities, which you can then proceed to checkout and place the order.
How do I print out copies of these documents?
You can print out a single document, such as an invoice/order/quote, simply by clicking the item you would like to view, then at the top of the page, click the "Print" button, this will download a PDF format document for your keeping. You can also print out multiple documents into a single file, by clicking the tick boxes next to the items you want to print, then clicking the "Print" button above the Account History grid.
Neotek default product cap in black
Neotek was the brain child of Jerome Howard and formed in late 2001 to create intuitive, efficient, integrated B2B eCommerce websites
We offer free shipping anywhere in New Zealand. A skilled delivery team will bring the parcels into your office.
If you're not satisfied, return it for a full refund. We'll take care of disassembly and return shipping.
Lists are a convenient way to keep track of products you'd like to buy, buy regularly or want to keep a list for a specific event or time. Lists can help you with finding items so you don't have to search the entire site everytime you want to buy them. Lists can also help you remember to place an order for an event (function, birthday, wedding, Christmas etc)
How do I make a list?
To make a list, first go find all the products you want on your list, add them to your basket, and then click the save as list button in the basket, and this will turn all your items in your basket into a list
How do I add more items to a list?
Once you have found an item you want to add to an existing list, go to the details page of that item, and click the add to list button. This will then prompt you for which list to add it to. You can also start a new list this way, with this item as the first item on the new list.
How do I remove items from a list
On this page, find the list you want, and click on it to expand the items on the list, then you can remove items from the list by clicking the remove button next to each line.
How do I change the quantity of an item in the list
On this page, find the list you want, and click the plus or minus buttons to increase or descrease the quantity.
How do I remove a list
On this page, find the list you want, and click the delete button in the list summary.
What is a private list?
Lists can be private or public. A private list can only be used by you, meaning only you can see, use, modify and delete a private list. A public list can be used by all users on the account, which means any user on the account can see, use, modify and delete a public list.
Your order is complete!
Thank you for your order! Your order will be processed within 3-6 hours. You will receive an email confirmation when your order is processed.
Generations of knowledge and global trading experience make us experts in connecting roasters to the world of coffee. Every day we share our knowledge and coffee expertise, supporting our partners to sustainably grow and prosper. The World of coffee features everything you need to know about coffee, where it comes from and what it takes to make the perfect cup.